Privacy Policy

1. Introduction and Scope

This Privacy Policy describes how Bonfire Base Studio ("we," "us," or "our") collects, uses, and protects your information when you use our services, including our Discord bots, applications, scripts, AI tools, and any other products or services we provide. We are committed to protecting your privacy and ensuring transparency in our data practices. By using Bonfire Base Studio services, you agree to the collection and use of information in accordance with this policy.

2. Information Collection

We collect information necessary for the proper functioning, security, and improvement of our services. The data we collect includes:

• Automatically Collected Data: User identifiers (such as Discord user IDs), server identifiers, command usage data, interaction logs, and basic website analytics.
• Directly Provided Data: For Appointment Scheduling, we collect your name, email address, meeting topic, and preferred date/time to facilitate the booking process.

We do not collect personally identifiable information beyond what is strictly required for service operation.

3. Use of Information

The information we collect is used exclusively to provide, maintain, and improve our services. Key use cases include:

• Processing commands and maintaining service reliability.
• Preventing abuse and ensuring compliance with Discord's terms and guidelines.
• Scheduling and confirming appointments, and generating Google Meet links and calendar invitations via the Ember Bot automation pipeline.

We may also use aggregated, anonymized data for statistical analysis and service improvement; however, this data cannot be traced back to individual users.

4. Data Sharing & Disclosure

We adhere to a strict privacy framework. We never sell, trade, or share personal data with third parties for marketing purposes. Your data may only be shared with trusted third-party service providers (such as Google Calendar or our hosting infrastructure) strictly for the purpose of facilitating the services you request, and only to the extent necessary.

5. Tracking Technologies & Cookies

Bonfire Base Studio services may use cookies or similar technologies on our website or web-based interfaces. These are used for essential functionality, user preferences, and analytics. We use Google Analytics, Microsoft Clarity, and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how these third parties collect and use your data, visit the Google Privacy Policy and the Microsoft Privacy Statement.

By default, we operate on an opt-out model for analytics to ensure we can improve our services. You can control cookie settings through your browser or the floating preferences banner on our site. Disabling cookies may affect service functionality.

6. Data Security & Retention

We implement reasonable security measures, including session-based identifiers, to protect your information from unauthorized access, alteration, disclosure, or destruction and to prevent automated spam. However, no method of transmission over the internet or electronic storage is 100% secure. Users should be aware that any information shared in public Discord channels or servers is visible to other users and may be subject to Discord's own privacy policies.

7. User Rights & Choices

You have the right to request access to, correction of, or deletion of your personal information. Please note that some information may be retained for legal, security, or operational reasons even after a deletion request.

8. Children's Privacy

We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately. Our services are intended for users who are at least 13 years old or have parental consent.

9. Changes to this Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through our Discord server or website. Continued use of our services after such updates constitutes acceptance of the revised policy.

10. Contact Information

Bonfire Base Studio is committed to maintaining the trust of our users and clients. If you have any questions, concerns, or require clarification regarding this Privacy Policy or our data practices, please contact us directly by email at support@base69.studio.